Service

Productivity & Knowledge Systems

Turn Organizational Knowledge Into Competitive Advantage. Make organizational intelligence instantly accessible with AI-powered systems.

What are Knowledge Systems?

Your organization's collective knowledge—documentation, processes, past decisions, best practices—is one of your most valuable assets. But if people can't find what they need when they need it, that knowledge might as well not exist.

Our Productivity & Knowledge Systems make organizational intelligence instantly accessible. We build AI-powered systems that understand your documentation, answer employee questions in natural language, surface relevant information contextually, and even help create and maintain documentation automatically. The result: faster onboarding, more consistent decisions, less time wasted searching, and preserved institutional knowledge.

Who This Is For

  • check_circleGrowing organizations struggling with knowledge transfer
  • check_circleCompanies with distributed or remote teams
  • check_circleBusinesses losing productivity to information searches
  • check_circleOrganizations with high employee turnover

Business Impact

70-80%
Time Saved

Reduction in time spent searching for information

40-60%
Faster Onboarding

New employee time-to-productivity

3-5h
Weekly Savings

Per employee (no longer searching)

Knowledge
Retention

Preserve critical knowledge when people leave

What's Included

Knowledge Audit
1-2 weeks

Activities:

  • arrow_rightDocumentation inventory (locations, formats, accessibility)
  • arrow_rightInformation flow mapping
  • arrow_rightCommon knowledge gaps identification
  • arrow_rightEmployee pain point interviews
  • arrow_rightCurrent tool usage assessment

Deliverable:

Knowledge ecosystem map and recommendations report

Technology & Tools

RAG Systems
PineconeClaude/GPT-4Custom RAG
Document Processing
PDF ProcessingText ExtractionMetadata Enrichment
Integrations
SlackGoogle DriveNotionConfluence

Use Cases

Professional Services Firm Knowledge Base

Challenge

Scattered information across documents, difficulty finding past project insights

Solution

RAG-based knowledge system with semantic search, automated documentation

Impact

70-80% time reduction in information searches, 40-60% faster onboarding

Tech Startup Internal Knowledge System

Challenge

Growing team struggling with knowledge transfer, repetitive questions to leadership

Solution

AI-powered internal chatbot with access to company knowledge base

Impact

85% of routine questions answered instantly, 15 hours/week leadership time saved

Related Services

AI-Powered Customer Experience
For external-facing knowledge systems
AI Automation Design & Deployment
For workflow automation
AI Readiness & Workflow Audits
Identify knowledge management opportunities

Ready to Unlock Your Organizational Knowledge?

Let's discuss how AI-powered knowledge systems can transform how your team accesses and uses information.